Shipping policy
Shipping Policy
Effective Date: September 23, 2026
At Solvarena, we are committed to providing reliable and convenient shipping services for every customer.
1. Order Processing Time
Orders are generally processed within:
1–5 business days
after payment confirmation.
Processing times may vary during holidays or promotional periods.
2. Shipping Fees
We provide:
Free Shipping
Orders totaling:
$10 USD or more
qualify for free shipping.
For orders below:
$10 USD
a shipping fee of:
$5.99 USD
will apply.
3. Delivery Time
Estimated delivery:
7–20 business days
depending on:
- Destination
- Shipping carrier
- Seasonal demand
- Weather conditions
4. Tracking Information
Once your order has shipped, tracking details will be sent to your email.
Customers may follow shipment progress through the provided tracking information.
5. Shipping Address Accuracy
Customers are responsible for providing accurate shipping information.
Additional costs caused by incorrect addresses may apply.
6. Delivery Issues
If your order experiences delays or delivery problems, please contact our customer support team.
We will work with customers and shipping providers to help resolve the issue.